As a locally owned and family-operated company committed to putting our customers and employees first, we understand the urgency that comes with heating emergencies and the importance of maintaining reliable equipment year-round.
The U.S. Department of Energy estimates that heating accounts for roughly 29 percent of a typical household’s energy bill, making it the single largest energy expense for most homeowners. That statistic underscores why proper installation, maintenance, and repair of your heating system matter so much. A well-maintained furnace or heat pump does not just keep you warm. It saves you real money every single month. We work with homeowners and businesses in Mapleton, Orem, Payson, Provo, Salem, Santaquin, Spanish Fork & Springville, UT to ensure their systems operate at peak performance, reducing waste and extending equipment lifespan.
Heating System Installation and Replacement
Whether you are building a new home, renovating an existing space, or replacing an aging furnace that has reached the end of its useful life, our team handles every aspect of the installation process with meticulous attention to detail. We begin with a thorough load calculation, evaluating your home’s square footage, insulation levels, window placement, ductwork condition, and local climate data to recommend a system that is properly sized for your specific needs. An oversized unit cycles on and off too frequently, wasting energy and causing uneven temperatures, while an undersized system runs constantly without adequately heating the space.
We install a wide range of heating equipment including gas furnaces, electric furnaces, heat pumps, dual-fuel systems, and ductless mini-split units. Modern high-efficiency furnaces can achieve Annual Fuel Utilization Efficiency ratings of 96 percent or higher, meaning nearly every dollar you spend on fuel goes directly toward heating your home. Our technicians are trained on the latest equipment from leading manufacturers, and we guide you through every option so you can make an informed decision that fits your budget and long-term goals. One of our proudest community initiatives includes providing free furnace installations to families in need during the winter season, because we believe everyone deserves a warm home.
Heating Repair and Emergency Service
A furnace breakdown in the middle of winter demands immediate attention. We offer fast response times because we understand that every hour without heat puts your family and your home’s plumbing at risk. Our diagnostic process starts with a comprehensive system evaluation, checking components such as the heat exchanger, ignition system, blower motor, thermostat calibration, gas valve, and electrical connections. By identifying the root cause rather than just treating symptoms, we ensure lasting repairs that prevent recurring problems.
Common issues we encounter include cracked heat exchangers, faulty ignitors, clogged filters restricting airflow, malfunctioning thermostats, and blower motor failures. Our trucks are stocked with commonly needed parts so that many repairs can be completed during the first visit. We take responsibility in our work and stand behind every repair we perform. Serving Mapleton, Orem, Payson, Provo, Salem, Santaquin, Spanish Fork & Springville, UT and surrounding communities, we are here to understand your situation and offer personalized service that gets your system running safely and efficiently.
Preventative Maintenance for Long-Term Reliability
Routine maintenance is the most cost-effective way to protect your heating investment. Industry data shows that regular professional tune-ups can reduce the likelihood of a major breakdown by up to 95 percent and extend equipment life by several years. Our maintenance visits include a thorough multi-point inspection covering every critical component of your system.
During a standard heating maintenance appointment, our technicians perform the following tasks:
- Inspect and clean the burner assembly to ensure proper combustion and flame characteristics
- Test the heat exchanger for cracks or corrosion that could allow carbon monoxide leaks
- Check and replace air filters to maintain optimal airflow and indoor air quality
- Calibrate the thermostat to verify accurate temperature readings and efficient cycling
- Lubricate moving parts to reduce friction, noise, and component wear
- Evaluate electrical connections and tighten any loose wiring that could pose a safety hazard
- Measure carbon monoxide levels at the flue to confirm safe operation
Committed to Our Community
As your homegrown service pros, we take great pride in serving our community and giving back whenever possible. Beyond our heating expertise, we have contributed to the HVAC installation for the St. Jude Dream Home and supported the Children’s Justice Center’s new facility. We actively participate in and donate to various other local programs and charitable initiatives because strengthening our community is at the heart of everything we do. When you choose Gillette Services - Plumbing, Heating and Air Conditioning for your heating needs, you are choosing a team that is reliable, experienced, and genuinely invested in making a difference both inside your home and throughout the neighborhoods we serve.






















