AC Services

As a locally owned and family-operated company committed to putting our customers and employees first, we understand the urgency that comes with a malfunctioning cooling system. That’s why we offer fast response times and take responsibility in our work, ensuring every job is handled with professionalism and care.

The air conditioning industry has evolved dramatically over the past decade. Modern systems are engineered for higher SEER2 (Seasonal Energy Efficiency Ratio) ratings, smarter controls, and reduced environmental impact. We stay at the forefront of these developments so our customers in Mapleton, Orem, Payson, Provo, Salem, Santaquin, Spanish Fork & Springville, UT receive the most current solutions available. Whether you need a routine tune-up, emergency repair, or complete system replacement, our team is equipped with the training and tools to deliver exceptional results.

AC Installation and Replacement

Choosing the right air conditioning system is one of the most important decisions a homeowner can make. An improperly sized unit — whether too large or too small — leads to inefficiency, uneven cooling, excessive humidity, and premature equipment failure. Our installation process begins with a thorough load calculation that accounts for your home’s square footage, insulation levels, window placement, ductwork condition, and local climate patterns. This ensures we recommend equipment that matches your specific needs rather than relying on guesswork.

We install a wide range of cooling systems, including central air conditioners, heat pumps, ductless mini-split systems, and packaged units. The Department of Energy reports that heating and cooling account for roughly 43 percent of a typical home’s energy usage. By upgrading to a high-efficiency system, homeowners in Mapleton, Orem, Payson, Provo, Salem, Santaquin, Spanish Fork & Springville, UT can significantly reduce monthly utility costs while enjoying superior comfort. We walk you through every available option, explain the benefits of different efficiency ratings, and help you make an informed decision that fits your budget and long-term goals.

AC Repair Services

A broken air conditioner rarely happens at a convenient time. Compressor failures, refrigerant leaks, frozen evaporator coils, faulty capacitors, and thermostat malfunctions can leave your home uncomfortable in a matter of hours. We diagnose issues quickly and accurately, using advanced diagnostic equipment to pinpoint problems without unnecessary delays. Our technicians carry commonly needed parts on their service vehicles, allowing many repairs to be completed during the initial visit.

We believe in transparency throughout the repair process. Before any work begins, we explain exactly what we’ve found, what needs to be done, and what your options are. We’re here to understand and offer personalized service — not to push repairs or replacements you don’t need. If a system is beyond economical repair, we’ll have an honest conversation about replacement options that make financial sense for your situation. Our motto is “Your Homegrown Service Pros,” and that means treating every customer like a neighbor.

Preventative Maintenance and Tune-Ups

Regular maintenance is the single most effective way to extend the lifespan of your air conditioning system, prevent costly breakdowns, and maintain peak efficiency. Industry data shows that HVAC systems lose approximately five percent of their efficiency each year without proper maintenance. Our comprehensive tune-up process addresses every critical component to keep your system running smoothly.

During a standard AC maintenance visit, our technicians perform a detailed inspection and service that covers all essential areas of your system:

• Refrigerant level check and adjustment to ensure optimal cooling capacity and prevent compressor damage
• Evaporator and condenser coil cleaning to maintain efficient heat transfer and airflow
• Electrical connection inspection and tightening to reduce the risk of component failure or safety hazards
• Thermostat calibration to verify accurate temperature readings and proper cycling
• Condensate drain line clearing to prevent water damage and mold growth
• Air filter assessment to promote healthy indoor air quality and system efficiency
• Blower motor and fan blade inspection to ensure proper airflow throughout your ductwork

Serving Our Community Beyond AC Services

At Gillette Services - Plumbing, Heating and Air Conditioning, we take great pride in serving our community and giving back whenever possible. Our community initiatives include providing free furnace installations to families in need during the winter season, contributing to the HVAC installation for the St. Jude Dream Home, and supporting the Children’s Justice Center’s new facility. We also actively participate in and donate to various other local programs and charitable initiatives throughout Mapleton, Orem, Payson, Provo, Salem, Santaquin, Spanish Fork & Springville, UT.

When you choose us for your AC services, you’re supporting a company that reinvests in the people and neighborhoods around us. We are reliable, responsive, and committed to building lasting relationships with every customer we serve. Contact us today to schedule your next AC service appointment and experience the difference that dedicated, community-focused professionals can make for your home comfort.