At Gillette Services - Plumbing, Heating and Air Conditioning, we install, maintain, and repair tankless water heater systems for homeowners throughout Spanish Fork, UT & the surrounding areas who are ready to upgrade their comfort and efficiency. As a locally owned and family-operated company committed to putting our customers and employees first, we take the time to understand your household’s hot water needs and recommend the right solution for your home.
The tankless water heater market has seen remarkable growth over the past decade. According to industry research, tankless units now account for a significant and rapidly expanding share of residential water heater installations in the United States. Rising energy costs, growing environmental awareness, and advances in technology have all contributed to this shift. Homeowners are increasingly recognizing that heating water accounts for roughly 20 percent of a home’s total energy consumption, making it one of the largest utility expenses after heating and cooling.
How Tankless Water Heaters Work
Unlike conventional storage tank water heaters that maintain a reservoir of heated water at all times, tankless systems activate only when a hot water tap is opened. When you turn on a faucet, cold water travels through a pipe into the unit, where either a gas burner or an electric element heats it instantly. This on-demand process eliminates the standby energy losses associated with keeping 40 to 80 gallons of water constantly hot inside a tank. Most gas-fired tankless units can deliver between two and five gallons of heated water per minute, while electric models typically produce slightly lower flow rates.
The internal heat exchanger is the core component that makes this technology possible. In gas models, a modulating burner adjusts flame intensity to match the incoming water temperature and the desired output temperature. Sophisticated electronic controls monitor flow rate, inlet temperature, and outlet temperature multiple times per second, ensuring precise and consistent results. Electric tankless units use high-powered heating elements controlled by similar digital systems. Both types are significantly smaller than traditional tanks, often mounting directly on a wall and freeing up valuable floor space in utility closets, basements, and garages.
Benefits of Going Tankless
Switching to a tankless water heater offers homeowners in Mapleton, Orem, Payson, Provo, Salem, Santaquin, Spanish Fork & Springville, UT a range of practical advantages that extend well beyond never running out of hot water. Energy savings are among the most compelling reasons to make the change. The U.S. Department of Energy estimates that tankless water heaters can be 24 to 34 percent more energy efficient than conventional storage tank models for households that use 41 gallons or less of hot water per day. Even homes with higher usage can see efficiency gains of 8 to 14 percent.
- Longer lifespan with most tankless units lasting 20 years or more compared to 10 to 15 years for traditional tanks
- Compact design that frees up floor space and allows flexible installation locations
- Reduced risk of water damage since there is no large tank that can corrode, leak, or burst
- Unlimited hot water supply for back-to-back showers, laundry, and dishwashing
Our Installation Process
When you contact Gillette Services - Plumbing, Heating and Air Conditioning for a tankless water heater installation, we begin with a thorough in-home assessment. We evaluate your household’s peak hot water demand by considering the number of bathrooms, appliances, and simultaneous usage patterns. We also inspect existing gas lines, electrical capacity, and venting to determine what modifications may be needed. This detailed evaluation ensures that we recommend a properly sized unit that meets your family’s needs without unnecessary expense.
Our installation team handles every aspect of the project, including upgrading gas lines if needed, installing proper stainless steel venting for gas models, and configuring the digital controls for optimal performance. We offer fast response times and take responsibility in our work, ensuring every installation meets manufacturer specifications and local building codes. After the unit is operational, we walk you through the system and answer every question you have.
Maintenance and Long-Term Care
Tankless water heaters require periodic maintenance to perform at their best. Annual descaling is particularly important in areas with hard water, as mineral buildup inside the heat exchanger can reduce efficiency and shorten the unit’s life. During a maintenance visit, we flush the system with a descaling solution, inspect the burner assembly or heating elements, clean inlet filters, and verify that all safety controls are functioning correctly.
- Schedule annual professional maintenance to keep the system running efficiently
- Install a water softener or scale inhibitor if your home has hard water
- Clean the inlet filter periodically to ensure proper water flow
As your homegrown service pros, we take great pride in serving our community. Beyond our day-to-day work, our community initiatives include providing free furnace installations to families in need during winter, contributing to the HVAC installation for the St. Jude Dream Home, and supporting the Children’s Justice Center’s new facility. When you choose Gillette Services - Plumbing, Heating and Air Conditioning for your tankless water heater needs, you are choosing a team that is reliable, responsive, and deeply invested in the people we serve.






















