Heat Pumps

At Gillette Services - Plumbing, Heating and Air Conditioning, we have built a deep expertise in heat pump technology, and we are proud to be the highest-producing dual-fuel providers in the state. This distinction reflects our commitment to helping homeowners find the most efficient, cost-effective solutions for their unique needs.

The U.S. Department of Energy reports that heat pumps can reduce electricity use for heating by approximately 65 percent compared to traditional electric resistance heating systems like furnaces and baseboard heaters. With energy costs continuing to climb, more families in Mapleton, Orem, Payson, Provo, Salem, Santaquin, Spanish Fork & Springville, UT are turning to heat pump technology to take control of their utility bills without sacrificing indoor comfort. Whether you are building a new home or upgrading an aging system, a heat pump is worth serious consideration.

How Heat Pump Technology Works

Unlike conventional furnaces that generate heat by burning fuel, a heat pump transfers thermal energy from one location to another using a refrigerant cycle. During winter, the system extracts heat from outdoor air, even in cold temperatures, and moves it inside your home. In summer, the process reverses, pulling heat from indoor air and releasing it outside, functioning just like an air conditioner. This dual functionality eliminates the need for separate heating and cooling systems.

Modern heat pumps have evolved dramatically. Today’s variable-speed compressors and inverter-driven technology allow these systems to modulate output precisely, matching your home’s heating or cooling demand at any given moment. This means fewer temperature swings, quieter operation, and substantially lower energy waste. We install systems from leading manufacturers that achieve SEER2 ratings above 20 and HSPF2 ratings that push the boundaries of efficiency, ensuring your investment delivers long-term savings.

Dual-Fuel and Hybrid Heating Systems

One of the areas where Gillette Services - Plumbing, Heating and Air Conditioning truly excels is hybrid heating, also known as dual-fuel systems. A dual-fuel setup pairs an electric heat pump with a gas furnace, automatically switching between the two energy sources based on outdoor temperature and operating costs. When temperatures are moderate, the heat pump handles the workload with remarkable efficiency. When temperatures plunge below the system’s economic balance point, the gas furnace takes over seamlessly.

We recently won an award recognizing our leadership in dual-fuel installations, a reflection of the tremendous volume of this work we perform and the quality results we deliver. As a locally owned and family-operated company committed to putting our customers and employees first, we take this recognition seriously. It motivates us to continue offering personalized service and reliable installations that homeowners in Mapleton, Orem, Payson, Provo, Salem, Santaquin, Spanish Fork & Springville, UT can depend on for years to come. Hybrid heating is especially well-suited to climates with wide seasonal temperature ranges, making it an ideal choice for our area.

Key Benefits of Choosing a Heat Pump

Homeowners often ask us why they should consider a heat pump over a traditional system. The advantages are numerous and measurable. Here are some of the most impactful benefits we see our customers experience:

• Lower energy bills because heat pumps move heat rather than generate it, using less electricity overall
• Year-round versatility with a single system providing both heating and cooling capabilities
• Reduced carbon footprint through decreased reliance on fossil fuel combustion
• Enhanced indoor comfort thanks to variable-speed technology that maintains consistent temperatures
• Longer equipment lifespan when properly maintained, often exceeding 15 years of reliable performance

Our Installation and Service Process

When you contact us for a heat pump consultation, our process begins with a thorough evaluation of your home. We assess insulation levels, ductwork condition, square footage, and your family’s comfort preferences. This information allows us to recommend the right system size and configuration, whether that is a standard air-source heat pump, a dual-fuel hybrid setup, or a ductless mini-split for targeted zones.

We offer fast response times and take full responsibility for every aspect of the installation. Our technicians handle refrigerant line sets, electrical connections, thermostat integration, and system commissioning with meticulous attention to detail. After installation, we walk you through operation and maintenance so you feel confident managing your new system. We are also here for ongoing service, tune-ups, and repairs whenever you need us.

As “Your Homegrown Service Pros,” we take great pride in serving our community and giving back whenever possible. From providing free furnace installations to families in need during winter to contributing HVAC installation for the St. Jude Dream Home and supporting the Children’s Justice Center’s new facility, our work extends beyond business. When you choose Gillette Services - Plumbing, Heating and Air Conditioning for your heat pump installation, you are partnering with a team that genuinely cares about comfort, efficiency, and community.