Heating

At Gillette Services - Plumbing, Heating and Air Conditioning, we provide comprehensive heating solutions designed to keep Orem homes warm, safe, and energy-efficient throughout every stage of winter. As your homegrown service pros, we bring fast response times and a genuine commitment to understanding the unique heating challenges that come with living along the Wasatch Front.

Orem sits at an elevation of approximately 4,700 feet, which means cold air settles into the valley and lingers. The combination of altitude, temperature inversions, and prolonged freezing stretches puts immense strain on residential heating systems. According to the U.S. Energy Information Administration, space heating accounts for roughly 43 percent of energy use in American homes, and that figure tends to be even higher in mountain-west states like Utah. Keeping your heating system in peak condition directly affects your monthly utility bills and your family’s comfort.

Heating Installation and System Replacement

Whether you are building a new home in Orem or replacing an aging furnace, selecting the right heating equipment matters. Modern high-efficiency gas furnaces now achieve Annual Fuel Utilization Efficiency ratings of 95 percent or higher, meaning nearly all the fuel consumed converts into usable heat. We help homeowners evaluate their square footage, insulation levels, ductwork configuration, and budget to determine the best system for their specific situation. Oversized or undersized equipment leads to short cycling, uneven temperatures, and premature wear, so proper load calculations are essential before any installation begins.

We also work with heat pump systems, which have gained significant traction in the HVAC industry over the past several years. Cold-climate heat pumps can now operate efficiently in temperatures well below freezing, making them a viable option for many Orem households. Dual-fuel systems that pair a heat pump with a gas furnace offer another flexible approach, automatically switching between energy sources based on outdoor conditions to maximize efficiency and minimize operating costs.

Heating Repair and Diagnostics

A furnace breakdown in the middle of a January cold snap is stressful and potentially dangerous. We take responsibility in our work and prioritize getting your system back online quickly. Our diagnostic process begins with a thorough inspection of the entire heating system, including the heat exchanger, blower motor, ignition assembly, thermostat wiring, and gas valve operation. Identifying the root cause rather than just treating symptoms ensures lasting repairs and prevents recurring failures.

Common heating problems we encounter in Orem homes include cracked heat exchangers caused by years of thermal expansion and contraction, malfunctioning flame sensors coated with carbon buildup, worn blower motor bearings, and faulty ignition controls. Each of these issues requires specialized knowledge to diagnose accurately and repair safely. We are reliable and stand behind every repair we perform.

Preventive Maintenance for Long-Term Performance

Routine maintenance is the single most effective way to extend the lifespan of your heating equipment and avoid unexpected breakdowns. Industry data suggests that well-maintained furnaces can last 15 to 20 years, while neglected systems often fail years earlier. A professional maintenance visit typically includes the following:

• Inspection of the heat exchanger for cracks or corrosion that could allow carbon monoxide to enter your living space
• Cleaning and testing the burner assembly to ensure proper flame characteristics and complete combustion
• Checking electrical connections and tightening terminals to prevent intermittent failures
• Lubricating moving components to reduce friction and energy consumption
• Evaluating airflow through filters and ductwork to maintain balanced heating throughout the home
• Calibrating the thermostat to ensure accurate temperature readings and efficient cycling

Community Commitment Beyond Heating

Gillette Services - Plumbing, Heating and Air Conditioning is a locally owned and family-operated company committed to putting our customers and employees first. We take great pride in serving our community and giving back whenever possible. Our community initiatives include providing free furnace installations to families in need during the winter season, contributing to the HVAC installation for the St. Jude Dream Home, and supporting the Children’s Justice Center’s new facility. In addition to these efforts, we actively participate in and donate to various other local programs and charitable initiatives throughout Orem and the surrounding areas.

We believe that taking care of our neighbors goes hand in hand with delivering excellent heating services. When you choose us, you are supporting a company that reinvests in the Orem community. We are here to understand your needs and offer personalized service that goes beyond a simple transaction. From emergency repairs on the coldest nights to planned installations during the milder months, we are ready to keep your home comfortable all winter long.