Plumbing

As a locally owned and family-operated company committed to putting our customers and employees first, we understand the unique plumbing challenges that come with living along the Wasatch Front. From hard water buildup to aging infrastructure in older Orem neighborhoods, our team has the hands-on experience to diagnose and resolve issues efficiently.

Orem is one of Utah County’s most populated cities, with tens of thousands of homes relying on plumbing systems that face stress from mineral-rich water, seasonal temperature swings, and everyday wear. The U.S. Environmental Protection Agency estimates that household leaks waste nearly one trillion gallons of water annually across the country, and homes in areas with hard water like Orem are especially susceptible to sediment accumulation and corrosion that accelerate these problems. We take pride in helping our neighbors conserve resources, protect their homes, and avoid the costly damage that neglected plumbing can cause.

Comprehensive Residential Plumbing Solutions

Our residential plumbing services cover every scenario a homeowner might encounter. Whether you are dealing with a slow drain, a running toilet, low water pressure, or a full sewer line backup, we bring the tools and training to handle it. We begin every service call with a thorough diagnostic assessment, using camera inspection technology to see inside pipes without invasive digging. This approach allows us to pinpoint blockages, cracks, and root intrusions accurately before recommending a course of action. We are here to understand your specific situation and offer personalized service rather than a one-size-fits-all solution.

Our residential plumbing work includes but is not limited to the following areas:

• Drain cleaning and clog removal using hydro jetting and mechanical snaking techniques suited to the severity of the blockage
• Water heater repair, replacement, and installation for both traditional tank and tankless systems
• Leak detection and pipe repair utilizing electronic leak detection equipment to minimize property disruption
• Fixture installation and upgrades including faucets, toilets, garbage disposals, and water softeners
• Sewer line inspection and repair incorporating trenchless technology when conditions allow

Water Quality and Hard Water Challenges in Orem

Utah consistently ranks among the states with the hardest water in the nation, and Orem is no exception. Water hardness levels in this region can exceed 250 parts per million, which leads to mineral deposits inside pipes, on fixtures, and within appliances. Over time, this scaling reduces water flow, decreases the efficiency of water heaters, and shortens the lifespan of dishwashers and washing machines. We help Orem homeowners combat these effects through water softener installation and routine maintenance of water-using appliances, extending the life of your plumbing system and saving you money over the long term.

Beyond water softening, we also assist with whole-house filtration solutions that address taste, odor, and contaminant concerns. Our technicians evaluate your current water conditions and recommend systems tailored to your household size and usage patterns, ensuring you get the right equipment for your needs.

Emergency Plumbing and Fast Response Times

Plumbing emergencies do not operate on a convenient schedule. A burst pipe or sewage backup demands immediate attention to prevent structural damage, mold growth, and health hazards. We offer fast response times because we understand that every minute counts when water is flowing where it should not be. Our trucks arrive stocked with the most commonly needed parts and equipment, which means we can often complete repairs in a single visit without delays for special orders.

We take responsibility in our work and stand behind every repair we complete. Our technicians communicate clearly throughout the process, explaining what went wrong, how we plan to fix it, and what steps you can take to prevent the issue from recurring. This transparent approach reflects our commitment to being reliable partners for Orem families.

Giving Back to the Community We Serve

Being “Your Homegrown Service Pros” means more than providing excellent plumbing work. We take great pride in serving our community and giving back whenever possible. Our community initiatives include providing free furnace installations to families in need during the winter season, contributing to the HVAC installation for the St. Jude Dream Home, and supporting the Children’s Justice Center’s new facility. We also actively participate in and donate to various other local programs and charitable initiatives throughout Utah County. When you choose Gillette Services - Plumbing, Heating and Air Conditioning for your Orem plumbing needs, you are supporting a company that reinvests in the people and places that make this community special.